Shipping policy

UK shipping: 2–5 working days.

Orders are processed within 1–2 working days.

Tracking information will be provided once your order has been dispatched.

Some Online Never Off products are released as pre-orders to secure your item before production is complete.

If an item is marked Pre-Order, your order will be manufactured and dispatched within the estimated timeframe shown on the product page. We'll keep you updated throughout the process via email.

If your order contains both pre-order and in-stock items, they may be shipped together once your pre-order is ready, unless stated otherwise.